Client support
Log a support ticket
Existing clients can log and track support requests here. You’ll get email updates on every reply, and all your tickets stay in one place.
Mon–Thu 08:00–16:00 · Fri 08:00–15:00 · Alberton North, visits by appointment
Please log in to view and log support tickets. New client? Create an account below using the email address you use with CompFix.
Not registered? Create an account
Forgot your password? Reset password
Before you log a ticket
- Which device or system is affected
- What happened and when it started
- Any error messages, with a screenshot if possible
- How urgent it is and when you’re available
One ticket per problem. Updates go on the same ticket, so there’s no need to send repeat messages.
How tickets are handled
Tickets are handled in the order they arrive, with retainer clients first. Urgent while we’re onsite? WhatsApp 082 469 4575.
Not a client yet?
Tell us what you need and we’ll get you set up with the right support.
Already a client, or want to know more about us?