Dear Valued Client,
We’re letting you know about a major Microsoft 365 outage that started at about 20:00 (SA time) on Thursday, 12 November and is still affecting users worldwide this morning.
What’s affected
Microsoft has confirmed problems with Outlook and Exchange email, Microsoft Teams, SharePoint, OneDrive, Copilot and some admin tools. You may notice:
- Emails that send or arrive late, or not at all
- Teams calls or meetings that drop, lag or won’t connect
- Trouble opening shared files
Current status
Microsoft has restored part of the service and says it is getting better, but it has not yet confirmed a full fix or given a time for one. Service may come and go today as more people log on. Microsoft has said there is no sign of a cyberattack. The cause is a problem on Microsoft’s own servers.
What this means for you
The problem is on Microsoft’s side, not with your computers, network or website, so there’s no need to restart or reinstall anything. Your data is not at risk.
We’re watching Microsoft’s updates closely and will let you know when the service is stable again.
If you have an important meeting, deadline or anything else coming up today, please get in touch. We’ll help you get through the disruption with as little impact as possible.
Kind Regards
Julian Prinsloo
Email: info@compfix.co.za
Website: www.compfix.co.za